All hardware installed by Tensor Design technicians is covered by a minimum 12 month onsite warranty.

In the unlikely event that a piece of hardware supplied by Tensor fails within the warranty period, we will send out a technician to your site who will either repair or replace the component in question at our discretion.

After the warranty period expires, repair of any failed equipment will incur a service charge as set out in the List of Fees and Charges

Click here to read our full Terms and Conditions of Sale, Service and Technical Support ("Terms and Conditions")

Click here to read the RapidPOS 2006 Licence Agreement